T: 01586 553863
Providing Professional Childcare for your Little V.I.PS!
Terms & Conditions : Little Royals Child Care
Client Terms and Conditions
The following definitions apply to the terms & conditions:
a) ‘’The Babysitting Company ‘’is defined as Little Royals Childcare, PO BOX 9276, Campbeltown. PA28 9AG
b) ‘’The Client’’ is defined as the individual ( s) requiring to use the babysitting service who have contacted the company for the services of the babysitter(s)
c) ‘’The babysitter’’ is defined as the individual whose services are booked by the company to care for children within the hotel for the client
2) Client’s Obligations
a) The client will be charged in accordance to hourly rate / booking fee set by the babysitting company
b) The client will provide the babysitting company with the correct child / children’s information when making a booking. The information required is as followed:
- Child /Children’s name & age(s)
- Details of any allergies / illnesses the child /children may have
- Any important information the babysitter should be aware of before commencing her / his babysitting assignment
c) It is agreed that the client shall only book the services of the babysitter through the babysitting company. The client agrees not to approach the babysitter directly.
d) Any concerns or issues regarding the babysitting company / the babysitter should be addressed directly to the babysitting company not through the hotel; the hotel does not provide the babysitting service.
e) The client shall not request from the babysitter or any third party personal contact details of the babysitter. Any such request for information must be authorised by the babysitting company.
f) For avoidance of doubt the babysitting company does not employ the babysitter, each babysitter is self employed.
3) Exclusion of Liability
a) The babysitting company will fully register each babysitter by conducting the following:
- Face to face interviews
- Reference and I.D checks
- Disclosure Scotland Check
- Medical questionnaire check
- Baby & child first aid training ( if required)
- Childcare qualification checks
The babysitting company is unable to provide any warranty or make any representation of any kind as to the character, history, competence or suitability of the babysitter. The client undertakes to keep the babysitting company fully and effectively indemnified against all costs, claims and damages expenses and liabilities whatsoever arising from the babysitters act, omission, default or negligence.
b) It is agreed that during the duration of each babysitting assignment that the babysitter is subject to supervision, control and direction of the client only.
c)It is further agreed that the babysitting company will not be held liable for any malicious, negligent, wilful or criminal act by the babysitter during any babysitting assignment nor for the loss sustained by the client as a consequence there of.
d) As the babysitter is self employed the babysitting company will not be held liable for any insurance claims made against the babysitter.
e) The babysitting company will act to fulfil a request for a particular babysitter by the guest but can’t guarantee the babysitter’s availability.
f) The babysitting company will act professional and swiftly to fill each babysitting booking as requested by the client. If a babysitter is unable to attend a babysitting assignment the babysitting company will try successfully to replace the sitter.
4) Babysitting Cancellation Fee
Clients will be charged a £20.00 cancellation fee should they cancel a babysitter within three hours of the babysitter starting.
5) Babysitting Ratios
The babysitting company has in place a child /babysitter ratio which must be followed to ensure strict health and safety procedures are followed:
- 2yrs and under – 2 children per babysitter
- 2yrs and over – 3 children per babysitter
Should the number of children exceed the ratio for one babysitter the babysitting company will inform the client of the number of sitters required.
a) This contract shall be governed by the law of Scotland and is subject to the exclusive jurisdiction of the courts of Scotland
Testimonials for Little Royals Child Care
We used the Little Royal service whilst staying at Glenmor and were blown away. Originally full of trepidations as our baby was only 6 months old, but Jackie was fabulous. She didn't laugh at my neurotic mum requirement to get text updates, and she made me feel so at ease.
Originally we booked her for one night during our 1 week stay but ended up using her 4 times - that is how pleased we were! Gave us a far more relaxing holiday. Our 5 year old daughter loved Jackie so much that one night she opted to stay in the lodge with her instead of going to the Strathearn for dinner - which was fine by us! Truly fantastic service - will definitely be using again. Mrs S McIntosh, Aberdeen.
Just wanted to thank-you for arranging the childcare during our stay at GE. The babysitter was brilliant with the kids and made it a very relaxing trip. She was very professional and the kids really enjoyed being around her. When we visit GE next year we would like to use the same babysitter again.
Kind regards Mr R Walters
The nanny was absolutely perfect, we named her Mary poppins ... she was professional, confident, caring, considerate, fun and gentle with our son, I seriously couldn't have asked for more. She really is a credit to her profession and lots of people commented on how much they liked her. I had piece of mind from the start.
J Crawford – Knock Castle
Just wanted to say thank you for arranging a babysitter for Saturday for us at such short notice. The babysitter was excellent; the kids loved her and were at ease with her straight away. I would have no hesitation in recommending yourselves or the babysitter to any of my friends in the future.
Kids regards Pauline Hall
I just wanted to say that our nanny was amazing! Thank you for picking her to look after daughter - she was a superstar! Very proactive - I didn't need to do a thing or worry at all. Hope to work with you both again.
I would just like to say how pleased we were with the babysitters, they came very prepared with games and books, the children were really happy and it allowed us to have a very enjoyable evening together to celebrate my husbands 60th birthday. I wouldn't hesitate to use the service again and recommend it to others. Thank you again and please pass on my thanks to the ladies.
Kind regards Mrs Davis
Just to let you know how delighted we were with the babysitting service we had this weekend at Gleneagles. The babysitter was just wonderful and we didn't worry for one moment on either evening as we were so confident our son was in safe hands.